• Customer information, whether public or private, will not be sold,
  exchanged, transferred, or given to any other company for any reason
  whatsoever, without the consent of the customer, other than for the
  express purpose of delivering the purchased product or service requested
  by the customer.
  
  Private Customer information (credit cards, S.S. Numbers, financials,
  etc.) will not be kept on file for more than 60 days.
  

Ordering

Sales Tax
Sales tax is added to all orders shipped to California addresses. Sales tax is not charged when you provide West Coast Computer with your Tax Exempt Number.
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West Coast Computer accepts VISA, MasterCard and American Express. We  accept Purchase Orders from Companies that need to be on Open 30 day terms .  Fax your PO# to : 310-455-1805 .
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We encourage you to order online for the fastest possible service, but please feel free to call in your order. Call us at 800-270-9885. Our hours of operation are 8:00 a.m. to 5:00 p.m. PST Monday thru Friday.
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At this time, we accept orders from international customers who are shipping to addresses in the U.S. only.

After ordering, you will receive two email confirmations from West Coast Computer. First, we will confirm receipt of your order within a few minutes of ordering. Then, you will be notified when your order ships.
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How to Order:
1) Enter product information
Search or browse for products until you find one you like. Click on the item name or image to go to the product information page. Here, you can choose the quantity and, if relevant, the color, size and other attributes of the product. When you are finished entering, click the "add to cart" button.
2) Review Cart
You are now on the shopping cart page. Here, you can review all the items you have placed in your cart and information about each item. You can make changes to your order, modify the quantity for individual items or remove an item from your cart. If you are ready to checkout, click the "checkout" button.
3) Log in
You are now on the Login page. West Coast Computer uses passwords to provide secure transactions for its customers. If you are a registered customer, enter your email address- and password and click submit. If you are a new customer, please register now. If you need assistance, please contact Customer Sevice at 800-270-9885.
Check out
You are now at the checkout pages. Here, you will be asked to enter your billing information, shipping method and gift information. If you're a registered West Coast Computer customer, some of this information will appear automatically. You can choose to continue shopping by clicking the "continue shopping" button, or finish your checkout by clicking the "checkout" button.
5) Process order
You are now on the order summary page. Here, you can review your total order for accuracy and make any last-minute changes. This is also your last chance to cancel your order before we process the charges. The last step is entering your credit card information and coupon codes. When you are finished, click "place order".
6) Confirm your order
You are now on the order confirmation page. This page gives you a summary of the order, including your order number.

Shipping & Returns

West Coast Computer uses UPS, FedEx, or USPS  as our standard ground shipping service for delivery within the U.S. We are unable to ship to P.O. Boxes at this time. West Coast Computer strives to offer exceptional customer service. Shipments outside of the continental United States will incur additional shipping charges.

Please note that all order processing and deliveries do not occur on Saturdays, Sundays or holidays. West Coast Computer will always do our best to get your package to you as efficiently as possible. Please note that overnight delivery is not available in some locations.
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If you are returning an item because it is damaged or defective please contact us at 800-270-9885, or by e-mail: service@westcoastcomputer.com.  We will issue you an RA# to ensure proper credit to your account once the product is received back in the warehouse.

If you are returning a product that was ordered in error and you have not opened the packaging, we will accept the product back without a restock fee with your order of replacement product.  However, if a replacement product is not ordered, a 20% restock fee is incurred.  Customer to pay all shipping charges.  Contact us at 800-270-9885 for an RA# to ensure proper credit, or by e-mail: service@westcoastcomputer.com

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My Account

You can track your order by logging into your account and viewing your order history. Tracking numbers are provided as they become available.
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If you have forgotten your password, you can retrieve it online or call 800-270-9885 for assistance.
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You can view your order history by logging into your account. You can view your order status and track your package if it has been shipped.
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You can update your personal contact information inside the my account area of our site. This information helps us get in touch with you if there is a problem with your order and to send promotions and specials.
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Services

Registering takes just a few minutes, but will save you lots of time and typing on your future visits. If you register with us, we'll save some of your billing information so that you don't have to enter it again.

Contact Us

Representatives from West Coast Computer are available to answer any of your questions. If you don't find the information you need in our Customer Service pages, you can contact a representative either by sending an email or calling us. You may also send us your inquiries by mail.
To call us 800-270-9885.
Email us at : sales@westcoastcomputer.com

Written customer service inquiries can be mailed to the following address:
West Coast Computer
20841 Ventura Blvd., #520  
Woodland Hills, CA 91364